FAQ

  1. Who is LUNA & Orvino Max?                                                                                                                         LUNA is GST registered men's clothing manufacturer company based in Tamil Nadu state. Orvino Max is trademark brand name of LUNA.
  2. What products do you offer?
              Orvino Max offers premium Men’s Formal & Casual Shirts designed for everyday comfort, workwear, festivals and special occasions.
  3. Do you offer Cash on Delivery?
              Yes. Cash on Delivery (COD) is available across India, subject to availability for your location.
  4. Do you offer Free Shipping?
              Yes. Free Shipping is available across India.
  5. Can I exchange the product if the size doesn't fit?
              Yes, size exchange is available subject to our Return & Exchange Policy. Please check the policy for eligibility and conditions.
  6. How long does delivery take?
              3 - 5 Days to deliver your order. Some orders can vary depending on your location courier service availability & weather condition.
  7. How can I track my order?
              Once your order is confirmed, tracking details will be shared in your mail ID so you can follow your delivery status stage wise.
  8. Can I cancel my order?
              Yes, before shipping we can approve your order cancellation request. Once order is dispatched or Shipped with our delivery partner, your order cancellation will not accept systematically. Please contact us on phone +91 73731 03031 as soon as possible if you need to cancel an order.
  9. Are the product colors exactly the same as shown online?
              We make every effort to display product colours accurately. However, colours may appear slightly different depending on your screen settings and lighting conditions.
  10. What payment methods do you accept?
              We accept online payments UPI, Net Banking, Credit & Debit cards, EMI (Based on Eligibility) and Cash on Delivery, subject to availability.
  11. How can I contact Orvino Max?
              For questions about products, orders, exchanges or other assistance, contact us at: Email: info@orvinomax.com